Terms & Conditions

Last Updated: March 10, 2026

Welcome to Halo & Chain. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing this website or placing an order, you agree to the terms outlined below.

If you do not agree with these terms, please refrain from using this website.

1. Overview

This website is operated by Halo & Chain. Throughout the site, the terms “we”, “us”, and “our” refer to Halo & Chain.

Halo & Chain offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms & Conditions.

2. Online Store Terms

By agreeing to these Terms & Conditions, you represent that:

  • You are at least the age of majority in your state or country of residence.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not violate any laws in your jurisdiction while using this website.

A breach of these terms may result in termination of your access to our services.

3. Product Information

Halo & Chain specializes in handcrafted chainmail jewelry, made individually using stainless steel rings and traditional chainmail weaving techniques.

Due to the handmade nature of our products:

  • Slight variations in size, texture, or finish may occur.
  • Each piece is unique.
  • Product images are representative but may not be identical to the final product.

We strive to display colors and materials as accurately as possible, but we cannot guarantee exact color representation across all devices.

4. Made-to-Order Production

Most Halo & Chain jewelry pieces are made to order.

Typical production time:

1–2 weeks before shipment

Production timelines may vary depending on:

  • Order volume
  • Complexity of design
  • Material availability
  • Holidays or peak seasons

Customers will be notified if production time exceeds the estimated window.

5. Pricing

All prices listed on the website are in U.S. Dollars (USD).

Halo & Chain reserves the right to:

  • Change prices at any time
  • Correct pricing errors
  • Cancel orders placed with incorrect pricing

If a pricing error occurs, customers will be notified before the order is processed.

6. Orders & Payment

Orders are processed once payment has been successfully completed.

Accepted payment methods may include:

  • Credit cards
  • Debit cards
  • Apple Pay
  • Google Pay
  • Other payment methods supported by our checkout system

Halo & Chain reserves the right to refuse or cancel orders if:

  • Fraud or unauthorized payment is suspected
  • Billing information cannot be verified
  • Inventory or production limitations occur

If an order is canceled after payment has been processed, a full refund will be issued.

7. Shipping

Orders are shipped after production is completed.

Estimated timelines:

Production: 1–2 weeks
Shipping: 3–7 business days (depending on location)

Shipping carriers may include USPS, UPS, or other national carriers.

Once an order has shipped, Halo & Chain is not responsible for delays caused by:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • Incorrect shipping addresses provided by the customer

Customers will receive a tracking number once their order ships.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If a package is returned due to an incorrect address:

  • The customer may be responsible for additional shipping fees to resend the order.

9. Returns & Exchanges

Due to the made-to-order nature of our jewelry, we do not accept general returns.

However, we will gladly assist with the following situations:

Damaged or Defective Items

If an item arrives damaged or defective:

  • Contact us within 7 days of delivery
  • Provide photos of the issue
  • We will repair, replace, or refund the item at our discretion

Size Issues

If sizing adjustments are required:

  • Customers may contact us to discuss resizing options.
  • Return shipping costs may apply.

10. Cancellations

Orders may be canceled within 24 hours of purchase if production has not yet begun.

Once production has started, cancellations may no longer be possible.

11. Jewelry Care

Halo & Chain jewelry is designed for durability, but proper care will extend the life of your piece.

Recommended care:

  • Avoid exposure to harsh chemicals
  • Remove jewelry before swimming or bathing
  • Store in a dry environment

Halo & Chain is not responsible for damage caused by improper care or misuse.

12. Skin Sensitivity

Halo & Chain uses high-quality stainless steel materials, which are generally considered skin-safe and hypoallergenic for most individuals.

However:

  • Individual sensitivities may vary
  • We cannot guarantee that all customers will experience the same reaction

Customers with known metal allergies should consult product materials before purchasing.

13. Intellectual Property

All content on this website is the property of Halo & Chain, including:

  • Logos
  • Product designs
  • Product photography
  • Website content
  • Branding elements

These materials may not be copied, reproduced, distributed, or used without written permission.

14. Limitation of Liability

Halo & Chain shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages

arising from the use or misuse of products purchased from this website.

Our liability shall not exceed the purchase price of the product in question.

15. Third-Party Services

Our website may use third-party tools or services including:

  • Payment processors
  • Shipping providers
  • Website hosting platforms

Halo & Chain is not responsible for the policies or actions of these third-party services.

16. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

We respect your privacy and take reasonable steps to protect your data.

17. Changes to Terms

Halo & Chain reserves the right to update or modify these Terms & Conditions at any time.

Changes will take effect immediately upon posting to the website.

Customers are encouraged to review these terms periodically.

18. Governing Law

These Terms & Conditions are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles.

19. Contact Information

Questions about the Terms & Conditions should be sent to:

Halo & Chain
Email: abby@haloandchain.studio
Website: haloandchain.studio

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