Privacy Policy
Last Updated: March 10, 2026
Halo & Chain (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from our store.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect several types of information from users of our website, including:
Personal Information
When you place an order, create an account, or contact us, we may collect personal information such as:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely through third-party providers)
Account Information
If you create an account, we may store:
- Username
- Password (encrypted)
- Order history
- Saved addresses
Payment Information
Payments are processed through secure third-party payment providers. Halo & Chain does not store full credit card numbers or payment credentials on our servers.
Payment processors may include:
- Credit card processors
- Apple Pay
- Google Pay
- Other checkout providers supported by our ecommerce platform
2. Automatically Collected Information
When you visit our website, certain information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring websites
- Approximate geographic location
This information helps us understand how visitors use our website and improve our services.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience.
Cookies may be used to:
- Keep items in your shopping cart
- Remember login sessions
- Improve website performance
- Understand how visitors interact with the site
- Support analytics tools
Users can adjust browser settings to disable cookies, although some features of the website may not function properly if cookies are disabled.
4. How We Use Your Information
Halo & Chain may use collected information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve website functionality
- Prevent fraud or unauthorized transactions
- Comply with legal obligations
- Communicate with customers regarding orders or inquiries
We do not sell or rent personal information to third parties.
5. Sharing Information with Third Parties
We may share certain information with trusted third parties necessary to operate our business.
These may include:
Payment Processors
Secure payment providers used to process transactions.
Shipping Providers
Shipping carriers used to deliver orders.
Examples may include:
- USPS
- UPS
- Other logistics providers
Website Hosting and Infrastructure
Our website is hosted through third-party platforms that provide the infrastructure needed to operate the store.
Analytics Services
We may use analytics tools to understand website traffic and performance.
These providers may collect anonymous usage data.
6. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
Security practices may include:
- SSL encryption
- Secure payment gateways
- Access restrictions
- Platform security updates
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect personal data, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Order records may be retained for accounting, tax, and business purposes.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold
- Request correction of inaccurate information
- Request deletion of personal data
- Opt out of certain communications
Requests may be submitted through the contact information listed below.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites or services.
Halo & Chain is not responsible for the privacy practices or policies of those external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
11. Changes to This Privacy Policy
Halo & Chain reserves the right to update or modify this Privacy Policy at any time.
Changes will become effective immediately upon posting to the website. The “Last Updated” date at the top of this page reflects the most recent revision.
Users are encouraged to review this policy periodically.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Halo & Chain
Email: abby@haloandchain.studio
Website: haloandchain.studio